- Fraud Agent 1 PayPal - Shanghai, China
- Description: As an Agent within Fraud Operations, you will be required to work through a number of pre-determined fraud queues, kana email queues, and service requests to determine if recent account activity is of a fraudulent nature (based on fraud indicators). You will complete your investigation using multiple resources including customer contact, contacting banks and credit card issuers, reviewing PayPal activity, eBay rating, pho...
Reference Code: 97752BR-1
- CS Intern PayPal - Shanghai, China
- Description: As a CS intern, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers – it is critical that you ...
Reference Code: 96364BR-1
- C2 Account Manager PayPal - Shanghai, China
- Description: Merchant Satisfaction Delivery Ø Maintain a specific number of accounts as required, deliver quality merchant support service to the account portfolio, and meet specific customer satisfaction requirements. Ø Be available to answer all email, phone, and voice mail inquire from your account base, and provide one-stop solution to address their needs, including difficult contacts and complaints Ø Provide ...
Reference Code: 97754BR-1
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