Customer Support at eBay

Recent Job Openings

Customer Solutions Agent 1 PayPal - Phoenix, AZ

Description: Position Overview:As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our c...
Reference Code: 83339BR

Team Leader Customer Solutions PayPal - Phoenix, AZ

Description: The Team Leader will build, develop, and lead a team of employees into a highly responsive team that meets the required standards.Ensure agents are adhering to appropriate use of timekeeping tools and monitor reports as required to track attendance and time sheets daily.Complete 4 reviews per agent (1 contact per review) within each 4-week period.Participate in QA calibration sessions as requested.Review and communicate d...
Reference Code: 82456BR

Team Leader Level 1 Customer Solutions PayPal - Phoenix, AZ

Description: As a Team Leader in Customer Solutions, you will build, develop, and lead a team of employees into a high performing team that meets or exceeds performance goals. Engage and develop your direct reports, foster an open collaborative environment where best practices are shared. Support and drive needs based initiatives through communication, coaching, best practice sharing, and calibrations.•Review, communicate and coa...
Reference Code: 82454BR