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Sr Analyst Payment Product Analytics PayPal

Job Location: San Jose, CA

PayPal seeks a business-savvy, data-driven and action-oriented individual to join its entrepreneurial Product team in the Product Analytics & Customer Insight team.

Product delivery teams are focused on specific products or product areas and consist of a small team of product managers, designers, engineers and you. Your role is to ensure data-driven decision-making by providing actionable insights drawn from qualitative and quantitative information. You will be supported by Product Analytics colleagues working across the Product organization.

Primary responsibilities:

  • Identify, evaluate and prioritize product opportunities through experiments, customer research, and financial models

  • Identify key metrics and build exec-facing dashboards for to track progress of the business and its highest priority initiatives

  • Perform analytical deep-dives to identify problems, opportunities and specific actions needed

  • Develop and communicate a deep understanding of customer needs, and the ways in which existing and potential product solutions do or do not fit those needs

  • Be excited about rolling up your sleeves to work with large quantities of data using Excel, SQL, SAS, Tableau and other statistical/visualization tools.

Job Requirements

  • A passion for problem solving coupled with good instincts for how to translate a business question/problem into a structured analysis

  • Ability to perform analytical deep-dives to identify problems, opportunities and specific actions required.

  • Strategic thinking and mental flexibility/passion for diving very deep into the details of the data - both to ensure data quality, but also to see the big picture and take smart shortcuts where appropriate.

  • High energy and capable of thriving in a high-paced work environment with tight deadlines and frequent context shifting.

  • Excellent communication skills, both written and verbal.

Basic Qualifications:

  • At least 1-2 years of relevant analytical work experience, with background in e-commerce, payments, strategy consulting, banking and/or consumer credit products strongly preferred.

  • BA degree from top-tier academic institution; preferably with major from quantitative discipline (e.g., Computer Science, Statistics, Mathematics, Engineering, Economics, etc.).

  • Experience using SQL, SAS, R or Python to draw business conclusions from large volumes of data.

  • Prior experience with web analytics tools (e.g., Site Catalyst, Google Analytics) and data visualization software (e.g., Tableau, Qlikview) also a big plus.

  • Basic understanding of statistics and A/B experimentation tests preferred

  • Education
    Bachelors Degree or Equivalent


    Requisition ID 98947BR-1
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    If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

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